So You Want To Be A Flight Attendant- Part 1: How to Nail your Application and Video Interview

Hello All,

I have been asked many times on how to become a flight attendant and I have successfully encouraged and helped many of my friends land this dream job. I have also influenced or inspired many others to change career paths and apply to fly. I'm very excited about the opportunity to share my life's enjoyments and help others walk into a career path that can help them fulfill their true passions.

My company has recently opened up the flight attendant application and I thought it would be no better time than now to create this blog post. This is completely based on my personal experience with the interview process and like I said earlier; I have successfully helped many people nail their interview and land this job :)

So here we go! The interview and application process can be very timely so you have to be extremely determined and patient throughout this process. It will not happen overnight and you can't rush through it. I will also share my personal timeline on this process.

August 2014

Step 1: Application Process- This is pretty self explanatory as with every job you have to fill out an application, but this is also a huge weed out process so you must take it seriously. You will complete your application and must be very truthful. This is also a great time to create a dynamite resume of your school and/or work history. You must upload your resume specifically at the application point because once you submit it there will be no other opportunity for this. You will also complete an assessment at the application point. Take your time and answer the questions as best as you can. They asked about 100 different questions on a rating system from Strongly Agree to Strongly Disagree. I get asked this a lot, there is NO age limit, the requirement is that you must be 21 years or over. Also, getting a college degree or speaking another language (outside of English) isn't a requirement, but definitely helps!

September 2014

Step 2: Video Interview- Yay! You made it past step 1 and this is your time for them to see who you really are. Your look is just as important as what you say. Typically all company's value a very clean, and professional look. I have long hair and decided to pull it back into a bun for a simple and sheek look. I wore a white button down shirt and pearl studs. I don't wear a ton of makeup, but do whatever makes you feel the most comfortable. My biggest recommendation is to keep it simple and clean.

Okay now we have your look down, but it's much more than that! The video interview is the company's chance to see who you are as a preface before sending you to the headquarters for an in person interview. I received an email that I had been approved for the video interview and had to select a date. When my interview date arrived; I had two options on how I wanted to do it. I could either do the video interview with a live person (which made me even more nervous, lol) so I opted out for the interview with an automated video questionnaire.

Your interview questions are all based around your personal experiences providing customer service and safety to others. It also evaluates your leadership skills and abilities to work in a group. Everybody's background history is different so there are really no incorrect answers or stories to share as long as they answer the questions in a professional and appropriate manner. This is simply your chance to show them who you are and why you should work for them.

The STAR method is best used for Flight attendant interviews. It stands for:

Story, Task, Action, Result

You will tell a story in relation to the question being asked, then explain what the task at hand was, and then give your action on how you achieved your desired result.

The automated video interview will play a video of the question you are being asked and then give you 30 seconds to come up with a response. After the time is up, your video camera will start recording automatically. You have 60 seconds to deliver a response. They asked me five different behavioral questions.

For example: give us an example of a time you had to go above and beyond for a difficult customer. What was your action and the end result.

Oh! Also a good note to add here, make sure the lighting and sound where you are taking your interview is good. Make sure they can see your whole face and hear everything you are saying. Can you imagine listening to an interview with a blowdryer going in the back? Don't let it be you! ;)

The questions vary, but your responses are based off of your history. Whether it is based on school, work, community involvement, etc. Try to do some research on commonly asked questions in the flight attendant interview and practice your responses in the mirror.

Remember to smile and take your time when you are answering. They want to see a friendly and professional person and your video interview is extremely important to showcase to them who you are. Remember thousands upon thousands apply for this job every time the application opens up. A CNN study even showed its more likely to be accepted into Harvard Law School than a Delta Flight Attendant! May the odds be in your favor ;)

So really think about it, what makes you unique? What makes you an ideal candidate? What have you done for others? What drives you to want to become a flight attendant? (Besides wanting to travel the world of-course!)

This is it for now and I'll create another blog post soon on more tips! Hope to see you in the friendly skies!

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Hope you can come fly with me!

Xoxo